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This Privacy Policy sets out how SOLEWELLS (“we,” “us,” or “our”) use and protect any information that you, the user, provides when you use this website, (“Website”).  This Privacy Policy applies to all services offered by us on this Website.  This online Privacy Policy applies only to information collected through our Website and not to information collected offline, unless otherwise stated in this Privacy Policy.  This Privacy Policy does not cover the information practices of third parties, including other companies that may advertise on this Website.

This Privacy Policy will explain the following:

  • What personally identifiable information is collected from you through the Website, how we use it, and with whom we may share it.
  • What choices are available to you regarding the use of your data.
  • How we protect your information.
  • How you can access and make changes to the information we collect from you.

We are a general audience site.  Our website, products, and services are all directed to people who are at least 13 years of age or older.  We do not knowingly collect any information from anyone under 13 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online.  If we learn or have reason to suspect that we have collected information from anyone under 13 years of age, any information regarding that user will be promptly deleted.

Information Collection, Use, and Sharing

We are the sole owners of the personally identifiable information collected on this Website. We only have access to/collect personally identifiable information that you voluntarily give us, whether it is when you place an order, subscribe to our email list, participate in a survey, sweepstakes, or contest, or otherwise directly contact us.  This can include your name, email address, shipping and billing information (if you place an order), your age, or your zip code.  We will not sell or rent this information to anyone.  We also collect other user information through the use of cookies.  For more information, see our Cookie Policy below.

We will use your information to personalize your experience, to improve our Website, to process orders, to send emails to our subscribers, to run surveys and contests (if you choose to participate in them), and to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, or as specified in this Privacy Policy.  If you subscribe to our email list, we may contact you via email (unless you ask us not to) in the future to tell you about specials, new products or services, or changes to this Privacy Policy.


We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Surveys, Sweepstakes, and Contests

From time to time, our Website requests information via surveys, sweepstakes, or contests. Participation in these surveys, sweepstakes, or contests is completely voluntary and you may choose whether or not to participate and therefore disclose the requested information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). The information you provide will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use of this Website.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time by using the contact details below. You can also do the following at any time using the contact details below:

  • Request a copy of the data we have about you.
  • Change or correct any data we have about you.
  • Have us delete any data we have about you.
  • Object to or deny the processing of your data.


We are committed to making sure your privacy is protected when we collect information from you.  We implement a variety of security measures to maintain the safety of your personally identifiable information, and make sure that any third parties we may use to process your personally identifiable information also use appropriate safeguards to protect your data.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment in the United States.  We do not keep any personally identifiable information collected from the user for any longer than is needed to fulfill the purpose of their collection.

Changes to our Privacy Policy

Our Privacy Policy may change from time to time.  All updates will be posted on this page.


We may use cookies on this Website.  A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your user experience on our Website and to analyze web traffic.  Usage of a cookie is in no way linked to any personally identifiable information on our Website.  Please be aware that some of our business partners may use cookies on our Website (for example, advertisers). However, we have no access to or control over these cookies.  You can choose to accept or decline cookies but disabling cookies may prevent you from using certain features or services on our Website.

Google, as a third party vendor, uses cookies to serve ads on this Website.  Users may be able to opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy here:

We also use Google Analytics to analyze web traffic and use of our Website.  You can review Google’s Privacy Policy here:   You may be able to opt out of Google Analytics tracking your behavior on our Website by following the instructions here:

Do Not Track (DNT) Signals

We only have access to or collect information that you provide us through your use of the Website.  We do not track users over time and across third party websites.  Accordingly, this Website does not respond to Do Not Track (DNT) signals.

Sharing Information with Third Parties

Other than trusted third parties described below, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.  We do share your personally identifiable information with trusted third parties who assist us in operating our Website, processing your payments and orders, conducting our business, and servicing you, so long as those parties agree to keep this information confidential and use appropriate security measures to protect your data.  We may also disclose your information as required under applicable law, to enforce our Website policies, or to protect our or others’ rights, property, or safety.  

We may occasionally share aggregated demographic information with our partners and advertisers, but this information is not linked to any personal information that can identify any individual person.  We do use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. However, these companies do not retain, share, store or use personally identifiable information for any purposes other than to process your order.


This Website contains links to other third party sites.  We are not responsible for the content or privacy practices of such other sites.  Once you click on such a link, you will have left our Website and should be aware that we do not have any control over third party websites.  Use of third party websites, and information collected by their parties, are governed by their privacy policies.  We encourage you to exercise caution and review their privacy policies before using their websites.

Terms of Use

Please also visit our Terms of Use page, which contains terms that also govern your use of this Website:

Your Consent

By using our Website, you consent to the terms of this Privacy Policy.

Contacting Us

If you have any questions or concerns regarding this Privacy Policy or data processing, if you would like to change or access the personal information we have collected from you, or if you would like to make a complaint, you may contact us using the information below.  You may also be able to refer a complaint to your local data protection regulator if you are not satisfied with the way we handled your complaint.

Mailing Address:        4387 W. Swamp Road Doylestown, PA 18902

Email Address: